Job Description

Administrative Office of the Courts

Business Unit: 21800

Background Intake Officer #10117636-21800 Full-Time, Perm in Albuquerque, NM

# of Positions: 1

Opening Date: 04-30-2026 - Close Date: 05-14-2026

Target Pay Range/Rate: $24.998 per hour or $51,995.84 annually

The Administrative Office of the Courts is recuriting for a full-time, perm Background Intake Officer #10117636-21800 in Albuquerque, NM. Under general supervision of the Pretrial Services Supervisor and/or Pretrial Services Lead Worker, this position will work within the AOC Background Investigation and Public Safety Assessment Unit in Albuquerque, NM. This is a centralized unit developed to provide critical background investigation reports and outcomes of the Public Safety Assessment to courts statewide. This position will receive and respond to correspondence from detention centers and courts throughout the state; update various daily logs used to track work progress and performance; initiate cases in Odyssey and perform NCIC criminal history checks. This position may conduct screenings on criminal backgrounds of individuals arrested statewide and charged with criminal offenses and being considered for early delegated release. A shift differential of $3 per hour will be paid for all hours worked between 6 p.m. and 7 a.m. The employee in this position may be required to work evenings, weekends, holidays and when the AOC and/or courts are closed due to inclement weather. Other duties as assigned. The ideal candidate has enthusiasm, is detail oriented and is a team player.


EXAMPLES OF JOB DUTIES The Background Intake Officer is responsible for completing a full background investigation report using state and federal criminal justice databases. Access national criminal history using the NCIC database following all federal and state protocols Communicates with local jails and courts as needed. Participates and provides input during meetings with court staff and others. Determines and verifies actual identities of offenders in court or in custody. Compiles and reports statistical data. Participates and attends conferences, training and community outreach or educational programs related to court programs. May contact and interview victims and makes recommendations for release. May document all interactions with offenders in the case management system and maintains current case files. May prepare accurate written reports including detailed chronological criminal history, conditions of release, treatment referrals and future recommendations. May attend court proceedings as necessary and present information to the court. May be responsible for interviewing offenders to obtain and verify necessary background information to conduct a thorough criminal history background investigation. May provide detailed reports to the court including recommendations for release and referrals to community treatment providers. May complete the Public Safety Assessment (PSA) using criminal history and department policy providing release recommendations to judges. May speak with defendants who are in custody to register for court date reminder system, identity defendants for early release, provide defendants court date information, and provide and gather general information. May assess the offender’s threat level to self and others. May complete detailed offender behavioral profiles by contacting references and verifying information provided by offenders regarding employment, home, work, and school status. Other duties as assigned.


COMPETENCIES/QUALIFICATIONS
The successful applicant should demonstrate knowledge of the conditions of release for the defendants in custody and third-party releases; community safety concerns, and recidivism; safety, security, and confidentiality practices, criminal behavior patterns and profiles; investigative techniques and interviewing procedures; New Mexico law, civil and criminal procedure and sentencing guidelines; court rules, policies and procedures, operations and structure; misdemeanor and felony arraignment proceedings; bail and bond processes; court supervision programs, case management, and legal terminology; substance abuse and mental health counseling and treatment; drug screening methods and equipment; mediation techniques and conflict resolution; NCIC (National Crime Information Center) procedures and processes; and Health Insurance Portability and Accountability Act (HIPAA).


WORK ENVIRONMENT AND PHYSICAL DEMANDS
The following functions are representative, but not all-inclusive of the work environment and physical demands an employee may expect to encounter in performing tasks assigned to this job. Work is performed in an office or court setting. A valid driver's license and travel may be required. The assigned work schedule may include nights, weekends, holidays, and overtime. The employee must regularly interact positively with co-workers, clients, the public, judges, and justices.
This job description is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions performed


BENEFITS Medical/Dental/Vision/Rx, Short, and Long Term Disability Insurance Programs, employee assistance program (EAP) [ State paid life insurance, supplemental and dependent life insurance Optional flexible spending accounts for medical, day-care, and travel expenses Paid vacation and sick leave up to eight (8) weeks Eleven (11) paid holidays Up to 12 weeks of paid parental leave Deferred Compensation 457(b) plan Lifetime Defined Benefits Retirement Plan [ Flexible work schedules and alternative work locations* Free health care, Rx, and lab work at the facility (Stay Well Health Center) in Santa Fe, NM Bilingual compensation* Training and career development opportunities Higher education opportunities, educational leave, and tuition reimbursement May qualify for the Public Service Loan Forgiveness Program (PSLF) May receive overtime holiday or shift differential pay* May receive physical fitness leave* What are your benefits worth?
*These benefits vary by job classification or need*

QUALIFICATIONS

MINIMUM QUALIFICATIONS

Education: Bachelor’s Degree from an accredited college or university in Criminal Justice, Social Sciences, Counseling, or a directly related field from an accredited college or university.

• Education Substitution: Four (4) years of directly related or relevant experience may substitute on a year for year basis.

• Experience: One (1) year of experience conducting background investigations or judiciary experience or a related field.

Experience Substitution: None.

Other: Must obtain and maintain National Crime Information Center (NCIC) certification within six (6) months of hire.

TO APPLY: Submit a New Mexico Judicial Branch Application for Employment, or a Resume and a Resume Supplemental form, and proof of education to:

Administrative Office of the Courts

Attn: AOC Human Resources Division

202 E. Marcy Street

Santa Fe, New Mexico 87501

Fax: 505-479-2641

Email: jobs@nmcourts.gov

PROOF OF EDUCATION IS REQUIRED.

Applications can be emailed, faxed, or mailed.

EQUAL OPPORTUNITY EMPLOYER

Job Tags

Hourly pay, Permanent employment, Full time, Temporary work, Work at office, Local area, Work from home, Flexible hours, Shift work, Night shift, Afternoon shift

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