Job Description

Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort. Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences. 

From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

What is in it for you:

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic life insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• 401(k) 
• One complimentary duty meal for all employees that work more than 6 hours per shift
• Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Job Description

Provide inspired Food & Beverage to highlight the destination we represent is one of our passions. As a  Food & Beverage Attendant  in our lobby lounge, Pilina, you will be a hospitality ambassador that will connect our guests to the delectable cuisine and libations inspired by our diverse culture and island home. You will play a crucial role in supporting our servers and bartenders to ensure that we provide an impeccable dining experience for our guests. Your attention to detail, strong organizational skills, and passion for the guest experience will contribute to maintaining high standards of service.

Hourly rate: $23.04

What you will be doing:

Responsible for providing Food & Beverage service within Fairmont & Leading Quality Assurance (LQA) standards. Areas of responsibility will include and are not limited to the following:

• Adhere to daily checklist and duties assigned
• Assist Food & Beverage Servers in all aspects of the dining experience to include but not limited to running food, table maintenance and beverage service
• Clear and reset tables in a timely manner while adhering to sanitation guidelines and Fairmont Kea Lani procedures
• Ensure the proper set up and break down of all side stations in the venue
• Deliver food or drinks to the guest at the table according to LQA standards
• Check service stations for necessary equipment and set up
• Have full knowledge of all menu items, garnishes, contents and preparation methods for all food and beverage venues on property
• Actively participate in monthly departmental sales promotions
• Adhere to the State of Hawaii & State of Hawaii & EHC (Environmental Health Consultancy) food handling safety standards
• Organize time so all side work is completed according to shift demand
• Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
• Focus attention on guest needs, remaining calm and courteous at all times

Schedule: Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel. 

Qualifications

Your experience and skills include:  

• Must be able to speak, read, write and understand the English language.
• Requires good communication skills, both verbal and written.
• Must be able to read and write to facilitate the communication process.
• Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally.
• Must possess basic computational ability.
• Must be able to multi-task and be detail-oriented in a fast paced, high volume environment.
• Must have ability to work independently and to prioritize or seek clarification in prioritizing work assignments.
• Must be able to work well with others.
• Maintain a professional working environment and attitude.

Education

• High School diploma (or equivalent) and/or vocational training

Experience

• Minimum of one year of food and beverage experience is required
• Previous experience in a high-volume, luxury hotel environment is an asset

Licenses or Certificates (*required prior to start date)

• TB Clearance required* 
• Food Safety Certification or ServSafe Certification required*

Additional Information

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Visa Requirements: Applicants must be legally eligible to work the United States

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Join our ‘ohana today : Visit our website to learn more about living and working for Fairmont Hawai’i.

Why work for Accor? Discover a world where life pulses with passion!​

Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you. With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Hospitality is a work of heart! #fairmontcareers #alwayskealani

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