Job Description

Outside Services 

Golf Operations | Private Club

Position Type: Full-Time / Part-Time / Seasonal
Reports To: Head Golf Professional / Outside Services Manager

About the Position

We are seeking a friendly, service-oriented, and dependable Outside Services employee to join our Golf Operations team. As an integral part of the Member and guest experience, this individual will help deliver the exceptional level of service, attention to detail, and hospitality expected at a premier private golf club.

The Outside Services employee is often one of the first team members Members and guests encounter upon arrival and one of the last they see before departing. This role requires a genuine passion for hospitality, a proactive approach to service, and pride in maintaining the high standards of the club.

Key Responsibilities

Member and Guest Experience

• Welcome Members and guests with a warm, professional, and engaging demeanor.
• Assist with golf bag handling, cart staging, and preparation for daily play.
• Anticipate Member and guest needs and provide thoughtful, personalized service.
• Ensure a seamless transition from arrival to the first tee and upon completion of each round.
• Respond to questions and requests promptly and courteously.
• Support tournaments, golf outings, Member events, and special club functions.

Golf Cart Fleet and Cart Barn Operations

• Prepare, stage, clean, and maintain golf carts to ensure they are presented to club standards.
• Inspect carts for cleanliness, damage, and operational concerns, reporting issues promptly.
• Maintain an organized, clean, and efficient cart barn and staging area.
• Ensure carts are properly stored, charged or fueled, and ready for daily use.
• Assist with cart rotation, equipment organization, and daily fleet management.

Practice Facility and Golf Operations

• Maintain the presentation and cleanliness of the driving range and practice facilities.
• Collect, wash, organize, and replenish range balls and related supplies.
• Keep outdoor golf operations areas clean, orderly, and inviting.
• Assist with daily opening and closing procedures.
• Collaborate with the Golf Shop and other departments to support efficient daily operations.

Professionalism and Teamwork

• Represent the club with professionalism, discretion, and a positive attitude.
• Maintain a polished appearance and adhere to club dress and grooming standards.
• Communicate effectively with Members, guests, colleagues, and supervisors.
• Follow club policies, operating procedures, and safety standards.
• Perform additional duties as needed to support the Golf Operations team.

Qualifications and Experience

• A genuine commitment to hospitality and exceptional Member service.
• Strong communication skills and a professional, approachable demeanor.
• Dependability, punctuality, and a strong work ethic.
• Ability to work independently while contributing to a collaborative team environment.
• Strong attention to detail and pride in maintaining high presentation standards.
• Flexibility to work early mornings, weekends, holidays, and varying schedules based on golf operations.
• Ability to work outdoors in changing weather conditions and perform the physical requirements of the position.
• Previous experience in a private club, golf course, resort, or hospitality environment is preferred but not required.

What We’re Looking For

Our ideal candidate understands that exceptional service is built on consistency, anticipation, and attention to detail. They take pride in their work, recognize the importance of creating memorable experiences, and approach every interaction with a genuine desire to serve.

We value team Members who demonstrate initiative, professionalism, accountability, and a willingness to go above and beyond to exceed Member and guest expectations.

Why Join Our Team?

• Become part of a professional and service-driven Golf Operations team.
• Work in a welcoming private club environment.
• Develop valuable experience in golf operations, hospitality, and Member relations.
• Build relationships with Members, guests, and colleagues who share a passion for the game of golf.
• Opportunities for additional responsibilities and professional growth within club operations.

Compensation and additional employment benefits will be discussed during the hiring process.

Join Our Team

If you take pride in delivering exceptional service, enjoy working in a golf environment, and want to contribute to an outstanding private club experience, we invite you to apply for the Outside Services position.

We are looking for individuals who understand that the little details make a lasting impression and who are committed to making every Member and guest feel welcomed, valued, and well cared for.

Part Time: Hours Vary, weekend availability a must. 

Pay Range : $15.16 per hour +

We comply with the HFWA Sick Pay Requirements for all employees.

Full Benefits package for all full-time employees to include Medical, Dental, Vision and other voluntary supplemental benefits, paid days off.

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