IT Help Desk 1 Intern Job at AUDI JLR LOTUS BMW MOTO, Wilmington, NC

cHEyTVBGeGg2K3UvOVpXWk5HTXNqWEZKVFE9PQ==
  • AUDI JLR LOTUS BMW MOTO
  • Wilmington, NC

Job Description

IT Help Desk Internship Location: On-site | Cape Fear Moto GroupReports To: IT & Information Security ManagerType: Unpaid Internship (Hands-On Learning Experience)Schedule: Flexible (Ideal for students or recent graduates) About the Role This internship is designed as a hands-on introduction to the real world of IT within a fast-paced automotive dealer group. You will work directly with the IT Manager and gain practical experience supporting day to day technology operations across multiple dealership locations. This role is learning-focused, not labor-focused. The goal is to expose you to how IT actually operates in a business environment how issues are diagnosed, how systems are managed, and how technology supports sales, service, and operations. If you’re curious about IT, enjoy problem-solving, and want to see what an IT career really looks like day to day, this internship is a great entry point. What You’ll Learn As an IT Help Desk Intern, you’ll gain exposure to: * How IT supports a multi-location dealership environment * Real-world troubleshooting (hardware, software, and user issues) * User onboarding and offboarding processes * Basic networking concepts and device management * Ticketing, documentation, and IT workflows * Cybersecurity fundamentals and best practices * How technology directly impacts sales, service, and business operations You’ll work on simple, guided tasks at first and gradually take on more responsibility as your skills grow. Day-to-Day Responsibilities Under supervision and guidance, you may assist with: * Basic help desk support (password resets, software issues, printer issues) * Setting up new user accounts, email, and devices * Assisting with workstation setups and equipment deployment * Performing basic system checks and updates * Documenting common issues and solutions * Helping organize IT inventory and equipment * Shadowing troubleshooting of more advanced issues * Assisting with small IT projects as learning opportunities Who This Is For This internship is ideal for someone who is:

  • Considering a career in IT and wants hands-on experience
Studying IT, Computer Science, Cybersecurity, or a related field * Recently graduated and looking for real-world exposure * Curious, reliable, and willing to learn * Comfortable asking questions and taking feedback No prior professional IT experience is required. What You’ll Gain * Real-world IT experience you can put on your resume * Exposure to enterprise tools and systems * One-on-one mentorship from an IT Manager * Insight into multiple IT career paths (help desk, systems, security, networking) * A strong understanding of how IT supports business and sales operations * A professional reference upon successful completion

Job Tags

Part time, Internship, Flexible hours

Similar Jobs

Deer Oaks

Psychiatric Mental Health Nurse Practitioner Job at Deer Oaks

 ...the opportunity to conduct in-person psychiatric assessments, medication management, and...  ...growth. As a Psychiatric Nurse Practitioner, this is your chance to be part of an...  ...comprehensive psychiatric evaluations and mental health assessments for patients in Long Term... 

UniFiX and Twin Pillars

Finance Graduate Intern Job at UniFiX and Twin Pillars

 ...Finance Graduate Intern Company: United Handyman Network (a part of BDP Management) Location: Neenah, WI Schedule: Part-Time (Flexible Hours) Duration: Semester and/or Summer Internship About United Handyman Network: United Handyman Network is a growing... 

CRH

Truck Driver (Class B CDL Required) Job at CRH

 ...deal with problems involving several variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Must have valid CDL license and pass a DOT physical and substance test. PHYSICAL DEMANDS The physical demands described here are representative of... 

All of Creation Pet Care, LLC

Dog Groomer Job at All of Creation Pet Care, LLC

We are seeking a skilled and compassionate Dog Groomer to join our team. The ideal candidate has experience grooming dogs of all breeds and sizes, maintains a calm demeanor with animals and provides excellent customer service to pet owners. Key Responsibilities: Bathe...

Gpac

ENTRY LEVEL - REMOTE RECRUITER Job at Gpac

Gpac offers an excellent, remote work-life balance, in a fast-paced work environment. This is a position that allows you to help transform people's lives by placing them in their ideal positions with our clients, while transforming your life as well. This is a commission...