Job Description

OEM Sterilization & Washer-Disinfector Service Specialist

Do you love solving mechanical puzzles, working hands-on, and owning your schedule? Are hospital environments where you do your best work? Join STERIS in a remote, field-based role where you’ll keep life-saving surgical workflows moving.

Our mission, your impact

When washers, sterilizers, ultrasonics, steam generators, or cart washers go down, procedures wait. You’ll bring them back online—fast. You’ll support installations and upgrades across our cornerstone OEM portfolio of roughly 160 products, the very equipment our company was founded upon.

How you’ll contribute

• Diagnose, repair, and maintain STERIS and competitor systems used in surgical and sterile processing settings.
• Independently prioritize PMs, service/warranty calls, installations, and field upgrade programs.
• Document work thoroughly to meet regulatory requirements using modern mobile and cloud-based tools.
• Partner with Technical Support, Engineering, and Service Contract Management to resolve complex issues.
• Provide clear findings, pricing, and options to customers; collaborate with Sales to enhance experience and identify opportunities.
• Support multiple facilities within your territory in alignment with service agreements and customer demand.

Are you a fit?

Backgrounds that shine: HVAC, maintenance, refrigeration, boilers/chillers, equipment repair, diesel/automotive, aviation, plumbing, or electrical. You’ll also bring:

• High School Diploma or GED and 4+ years of experience (at least 2 in a mechanical/technical role). An associate degree, relevant certifications, competitive equipment training, or related military experience may satisfy the technical experience requirement.
• Valid driver’s license.
• Capability to meet background and physical assessments for vendor/hospital credentialing and remain compliant.
• Customer-facing and teamwork experience; strong written and verbal communication.
• Comfort with Windows/email, navigation, mobile apps, and multi-system data entry.
• Schedule flexibility, including possible early/late hours and occasional overnights.

Grow with STERIS

• Base salary plus Incentive Compensation Program
• Company vehicle, cell phone, and laptop included
• Hands-on training to accelerate onboarding
• PTO and 9 corporate holidays per year
• Medical, dental, and vision benefits
• Healthcare and Dependent Care FSAs
• Short-Term and Long-Term Disability
• 401(k) with company match
• Parental leave
• Tuition reimbursement
• Additional add-on benefits and discounts
• Assessment and promotional opportunity after 18 months of service

Compensation

$65,000.00 – $75,000.00 base pay range. This role is bonus eligible. Minimum pay will align with higher county/city minimums where applicable. Final compensation reflects local labor markets, experience, education, certifications, foreign language skills, and related factors.

For a complete list of benefits, see: STERIS Benefits

About STERIS

STERIS delivers products and services that support patient care, centered on infection prevention, to healthcare, life sciences, and dental customers. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. We are a $5 billion, publicly traded company (NYSE: STE) with approximately 17,000 associates serving customers in more than 100 countries.

Equal Opportunity and Affirmative Action

STERIS is an Equal Opportunity Employer.We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

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