Job Description

This position is needed to oversee health and safety programs, processes, and compliance efforts across all countries where Twilio has legal entities within the region.

Responsibilities

• The regional H&S Coordinator will report directly to the Global Health and Safety (GHS) Manager.
• Provide regular updates, reports, and recommendations on regional H&S matters.
• Ensure all regional H&S activities, procedures, and documentation strictly follow Twilio’s global Health & Safety policies and standards.

Regional APJ Policy Development & Implementation

• Develop, update, and standardize H&S policies across APJ locations (office and remote).
• Ensure compliance with local, state, and national regulations in each location.
• Act as the regional champion for the implementation and enforcement of global H&S initiatives.
• Act as the Health and Safety Representative for Twilio in the region.

Multi-Site Risk Assessments

• Conduct regular risk assessments at all regional APJ Twilio locations.
• Identify site-specific hazards and recommend mitigation strategies.
• Conduct risk assessments for all regional off-site events.

Training & Awareness Programs

• Design and deliver H&S training programs tailored to each site’s needs.
• Organize regional safety workshops and awareness campaigns (If applicable)

Incident Investigation & Reporting

• Coordinate incident investigations across APJ.
• Analyze trends and share Root Cause Analysis with GHS Manager

Audit & Compliance Monitoring

• Schedule and perform regular H&S audits at each location.
• Ensure H&S compliance across all APJ locations.
• Track corrective actions and ensure timely resolution.

Emergency Preparedness & Response

• Develop and test regional emergency response plans.
• Coordinate drills and ensure all sites are prepared for emergencies.

Data Collection & Reporting

• Collect, analyze, and report on H&S metrics from all sites.
• Present APJ regional H&S performance to the GHS Manager

Continuous Improvement

• Identify opportunities for process improvements and best practice sharing across sites.
• Lead APJ regional H&S initiatives and projects.

Resource Management

• Oversee allocation of H&S resources (PPE, signage, etc.) across the region.
• Manage regional H&S budgets and procurement with GHS assistance

Qualifications

• Bachelor’s degree in Occupational Health and Safety, Environmental Science, Engineering, or a related field.
• 5 years of experience in health and safety roles, ideally with regional or multi-site responsibility and international regulatory compliance in APJ
• Accredited and regionally recognized health and safety certifications, with verifiable credentials.
• Fluency in English

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