Job Description

Summary :

Client is seeking a Senior Business Process Analyst who can work closely with business and IT teams to gather requirements, analyze and improve business processes, and ensure technology solutions meet operational needs. The ideal candidate should have strong experience in business analysis, process improvement, workflow documentation, testing/UAT support, and stakeholder management . Experience with State or Federal government environments, administration-focused operations, and certifications such as CBAP, PMI, Lean Six Sigma, or ITIL would be a significant advantage.

Here are some of the specific details :

Job Title: Senior Business Process Analyst

Location: Frankfort, KY (Hybrid)

Duration: Long-term Indefinite Contract

Overview:

The Business & Process Analyst supports the organization by evaluating business needs, documenting requirements, assisting in the selection of technology solutions, and optimizing processes across IT-supported operations. This role acts as a bridge between business stakeholders and technical teams, ensuring technology satisfies users’ needs while creating workflow efficiencies and aligning with organizational goals.

Key Responsibilities:

· Collaborate with business units to gather, analyze, and document functional and technical requirements.

· Map, assess, and improve existing business processes, identifying opportunities for efficiency, automation, or system enhancement.

· Translate business needs into clear specifications for IT developers, system administrators, and vendors.

· Support IT project teams through requirements validation, testing, and change management activities.

· Conduct workflow analysis, data validation, and root cause investigations for system or process issues.

· Develop and maintain process documentation, system diagrams, and user guides.

· Partner with stakeholders to ensure solutions align with organizational policies, technology standards, and strategic objectives.

· Assist in evaluating technology options and recommending improvements to systems, processes, and operational practices.

Preferred Skills:

· Relevant professional certification(s) from the International Institute of Business Analysis (IIBA), Project Management Institute (PMI), Lean Six Sigma, ITIL, COBIT, etc.

· Deep knowledge of requirements gathering methods, process improvement techniques, and testing practices.

· Strong analytical, problem solving, and process modeling skills.

· Ability to communicate clearly with both technical and non-technical audiences.

Let me know if you are interested in this job and/or if you can assist us by referring to someone who is interested in this job, since we offer the lucrative referral bonuses.

A reasonable, good faith estimate of the minimum and maximum for this position is $45 to $55

I am looking forward to speaking with you today.

About us:

Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry.

Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees.

We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide.

For more information, please visit us at

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