Must Have Technical/Functional Skills
Vendor Management
Technical Project Management
Dependency Management
RAID Management
Release Planning
Governance & Reporting
Executive Communication
Data Quality Frameworks
Event-Driven Architectures
Enterprise Integration Patterns
API & Web Services
Middleware Platforms
System Integration Testing
Data Mapping & Interfaces
End-to-End Solution Delivery
Stakeholder Management
Negotiation & Influencing
Problem Solving
Conflict Resolution
Cross-functional Leadership
Roles & Responsibilities
Act as the primary point of contact for all vendor applications interfacing with the core enterprise platform.
Establish delivery plans, milestones, and integration schedules with vendors.
Monitor vendor progress against commitments and proactively manage schedule variances.
Ensure vendors provide accurate status reporting, deliverables, and risk assessments.
Escalate delivery issues and coordinate remediation plans to avoid program impacts.
Collaborate with business, platform, and integration teams to communicate functional and technical
requirements to vendors.
Ensure vendor solutions align with approved business processes, architecture standards, and integration
patterns.
Facilitate requirement clarification sessions and design reviews.
Validate completeness of vendor requirements traceability and solution documentation.
Coordinate end-to-end interface development between vendor applications and core enterprise systems.
Track integration dependencies, interface specifications, data mapping, and API/service development
activities.
Ensure coordination of SIT, UAT, performance, and cutover activities involving vendor systems.
Manage cross-system issue resolution during testing and deployment phases.
Maintain RAID logs (Risks, Assumptions, Issues, Dependencies).
Conduct regular vendor governance and status meetings.
Develop executive-ready status reports highlighting schedule, scope, risks, and dependency impacts.
Support steering committee reviews and program leadership updates.
Ensure vendor participation in test planning and execution activities.
Track defect resolution and readiness criteria.
Coordinate environment, test data, and release requirements.
Support production cutover planning and hypercare activities.
Work across multiple stakeholders including business teams, implementation partners, system
integrators, architecture teams, infrastructure teams, and application vendors.
Build strong relationships to facilitate issue resolution and decision-making.
Manage communication across technical and non-technical stakeholders
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