Job Description

Receptionist
Salary: $16.00-$18.00 per hour dependent on skill and experience
Schedule: M-F 8AM-6PM, Every other Saturday 8AM-2PM
Animal Hospital of North Charleston is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our team, expect to be supported in your work and home life with:
A comprehensive benefits package, including medical, dental, and vision insurance
Paid time off and a 401(k) plan for full-time employees
Professional development opportunities
Key Responsibilities:
Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
Previous experience as a veterinary receptionist or medical office assistant preferred
Strong organizational and multitasking skills
Ability to maintain a calm, professional, and positive demeanor
About Animal Hospital of North Charleston
We are a full-service, modern animal hospital offering the highest quality veterinary medicine in a pet-friendly atmosphere. At the Animal Hospital of North Charleston, you'll find a dedicated, compassionate team of veterinarians committed to providing outstanding service to Berkeley, Charleston, and Dorchester County pets.

Job Tags

Hourly pay, Full time, Work at office, Work from home

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Veterinary Receptionist Job at Animal Hospital of North Charleston, Charleston, SC

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