Business Analyst (Dynamics CRM) - FULL TIME Hybrid Opportunity Job at Olson Resources, Houston, TX

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  • Olson Resources
  • Houston, TX

Job Description

Dynamics CRM Business Analyst is responsible for organizing and analyzing marketing and customer data, helping sales and marketing teams deepen their market influence, and building long-lasting customer relationships.

Responsibilities

  • Collaborating with business staff to thoroughly understand the needs to be supported by the information systems and technology.
  • Providing recommendations regarding the evolution of the system.
  • Responding to inquiries and providing advice to the client regarding current and potential system inputs, processes, and outputs.
  • Negotiating plans and timeframes, ensuring that clients understand the anticipated result.
  • Developing and communicating detailed specifications for implementation.
  • Producing reports, timelines, and graphics to communicate expectations and progress to management, customers, investors, and other relevant parties.
  • Maintaining and ensuring proper documentation and coordinating or performing testing of system modifications.
  • Collaborating with the Project Manager to ensure the needs of the client have been met.
  • Satisfying data sampling, project analysis, testing verification, and other user requests from existing client databases.

Education Requirements

  • Bachelor's degree in Computer Science, Computer Information Systems, or 5+ years in a related technology area.

Experience Requirements

  • 5+ years of experience in Microsoft 365 Dynamics development
  • 5+ years of experience in Microsoft 365 Dynamics administration
  • Practical experience with Microsoft 365 services
  • Practical experience in Agile, DevOps methodologies

Special Knowledge, Skills, and Abilities

  • CI/CD Principles

Job Tags

Full time

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