Call Center Manager Job at Bath Planet, Grand Rapids, MI

cHFTSU9GNWg3Tys3OUpHV05tQXNpWHhQU1E9PQ==
  • Bath Planet
  • Grand Rapids, MI

Job Description

Confirmation Call Center Manager

Creating a fresh solution to bath remodeling, Bath Planet offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. We were created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.

America’s number one growing acrylic bath company, Bath Planet is looking to hire an experienced Confirmation Call Center Manager in our Kentwood, MI office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.

We have an excellent compensation package for this position that includes a salary and bonus opportunities.

Job duties include:
• Schedule and confirm appointments
• Hire, train and manage Call Center Representatives
• Answer inbound calls and make outbound calls
* AI Integration
• Customer Service
• Manage sales reps schedules
• Achieve weekly and monthly quotas

Job Tags

Full time, Work at office, Weekend work

Similar Jobs

Encore Hospitality

Hotel Front Desk Receptionist (evening shift) Job at Encore Hospitality

 ...Hotel Front Desk Receptionist (evening shift) Location - DoubleTree by Hilton Harrisonburg Were looking for a positive and professional Hotel Front Desk Receptionist (evening shift)to deliver an exceptional experience to every guest at our hotel. Youll welcome guests... 

Confidential

Pipe Welders Job at Confidential

Hiring ASAP for Pipe Welding roles in the Greater Lowcountry. Pay : $32-34/hr with a hotel room covered, as well as 60/day per diem Travel : Summerville SC based location. Testing done here. Travel is within a 4-5 hour radius of Summerville. Usually just NC, SC...

Chick-fil-A

Part-time Customer Service Team Member Job at Chick-fil-A

 ...Restaurant Leaders Intentional growth and development to help you reach your professional goals Scholarship opportunities for college students and trade school participants Competitive pay Front of House Team Member Responsibilities: Smile Create and... 

Griswold Home Care for Greensburg

Caregiver - Full Time Delmont and Surrounding Area Job at Griswold Home Care for Greensburg

 ...medical home care franchise in the country. Our mission is to help seniors live as independently as possible while providing them with the...  ...You a Good Fit?Ask yourself:Do I enjoy working with senior citizens?Can I provide compassionate elderly care with a positive... 

Domino's Franchise

Pizza Maker - 1105 N Nova Rd Job at Domino's Franchise

 ...Job Description Looking for applicants with personality and people skills to work as Pizza Makers. You must be at least 16 years old. Experience a plus, but you will receive on-the-job training. Advancement opportunities are available to qualified, dedicated...